Welcome to Dragon Tea. We provide access to this website and sell our products to you subject to the following terms and conditions. Our aim is to provide the very best customer service to you.
We do not make any warranty as to the accuracy, suitability, completeness, reliability or continuous supply of any information or product supplied on this website.
Any order you send to us for the purchase of specific products constitutes an offer to buy the products selected. We are not obliged to accept your order. If we do accept your order, a contract will be created at the time we actually dispatch the purchased products to you.
All products available on this website are subject to availability. Where certain products are no longer available, or where prices have changed, we shall endeavour to update the relevant information contained on this website as soon as practicable.
If a particular product is out of stock and we are unable to deliver within the times as specified under the section Delivery Charges & Times, we shall advise you as soon as practicable after receipt of your order and offer you a full refund or partial shipment of your order.
If you purchased our products as a consumer, you have the right to cancel the contract relating to the said products under The Consumer Protection (Distance Selling) Regulations 2000.
To do so, you must return the item
and we shall give you a full refund of the item's cost (excluding our delivery charges).
When ordering goods from outside the UK, you are responsible for ensuring compliance with the laws of the importing country and for paying all applicable customs duties, taxes and import charges.
We shall not be responsible for any loss or profits or revenue, loss of data or any other indirect or consequential loss arising from your use of, or inability to use this website, or following a failure, suspension or withdrawal of all or part of the website at any time, or from your purchase of or inability to purchase any product on this website.
These terms and conditions are governed by and construed in accordance with the laws of England and Wales, and any dispute will be subject to the jurisdiction of only the English courts.
We reserve the right to make changes to this website, our policies and these terms and conditions at any time.